Privacy Policy | My Site

Effective Date: 3/19/25

At Liberty Pharmacy & Food Store, we value your privacy and are committed to protecting your personal and health information in compliance with applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA) and Connecticut state regulations. This Privacy Policy explains how we collect, use, protect, and disclose your personal and health information.

1. Information We Collect

We collect different types of information to provide you with services effectively. This information may include:

Personal Information: Name, address, phone number, email address, payment information, and other personal details you provide directly.
Health Information: As a pharmacy, we collect health-related data, such as your prescription history, medical conditions, and other health details required to fulfill your prescription orders. We comply with HIPAA and Connecticut's Data Privacy Act in the handling of your health information.
Usage Data: Information about how you interact with our website, products, and services, including IP addresses, browser type, device information, and site activity.

2. How We Use Your Information

We use your personal and health information for the following purposes:

To Provide Services: To process prescriptions, fulfill orders, deliver medications, and provide healthcare-related services.
To Communicate with You: To notify you about prescriptions, order status, health alerts, or promotional offers.
To Improve Our Services: To assess, monitor, and improve the quality of our pharmacy and food services, as well as to personalize the customer experience.
Legal Compliance: To comply with federal and state laws, including HIPAA, Connecticut’s Confidentiality of Health Information Act, and other relevant healthcare regulations.

3. How We Protect Your Information

We implement appropriate administrative, physical, and technical safeguards to protect your personal and health information. These measures include:

Secure Storage: Electronic records are stored securely, and physical records are kept in a locked area.
Encryption: We encrypt sensitive personal and health information when transmitted over the internet.
Restricted Access: Only authorized personnel have access to personal and health information, and they are trained on maintaining confidentiality.

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:

Third-Party Service Providers: We may share your information with trusted partners and service providers who help with processing payments, fulfilling orders, or supporting our pharmacy operations (e.g., medication delivery services).
Healthcare Providers: In some cases, we may share your health information with healthcare providers as part of your treatment plan, as required by law or with your explicit consent.
Legal Requirements: We may disclose your information to comply with applicable laws, subpoenas, court orders, or regulatory requirements, including Connecticut’s Public Health Code and HIPAA.

5. Your Rights and Choices

Under HIPAA and Connecticut state laws, you have the following rights regarding your personal and health information:

Right to Access: You can request a copy of the health records we maintain about you.
Right to Correct: You can request corrections to any inaccurate or incomplete health information.
Right to Privacy Preferences: You can request limitations on how we share or use your health information.
Right to Request an Accounting of Disclosures: You have the right to request a list of certain disclosures of your health information we’ve made.

You may exercise these rights by contacting us at the information provided below.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience. Cookies are small files stored on your device that help us track website activity. You can control cookies through your browser settings, though disabling cookies may impact the functionality of some parts of our website.

7. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information.

8. Third-Party Links

Our website may contain links to external websites, including health-related sites, but we are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and the date of the latest revision will be noted at the top of the page. We encourage you to review this policy regularly to stay informed about how we protect your information.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal and health information, please contact us:

Liberty Pharmacy & Food Store
886 Campbell Avenue West Haven, CT 06516
Phone: (475) 766-5454
Email: libertypharmacyct@outlook.com